Privacy, Use, and Disclosure Policy (HIPAA)
Health Evolve
Last updated: October 5, 2026
This Privacy Policy describes how Health Evolve Technologies (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from healthevolve.co (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Ownership of Data Collected and Processed Through Platform Health Evolve is committed to ensuring the health consumer maintains ownership of their personal health information that is collected and processed through the platform. Requests to archive or delete accounts can be sent to: https://mylauren.com/account-removal/.
Privacy Notice Health Evolve’s privacy notice will include:
- Uses and disclosures of PHI that may be made by the Health Evolve
- Individual’s rights under the HIPAA privacy rules;
- Health Evolve’s legal duties with respect to the PHI
- Notification of access to PHI in connection with administrative functions;
- Complaint procedures; and,
- Other information as required by the HIPAA privacy rules.
Health Evolve will deliver or make available the privacy notice to appropriate individuals:
- Upon request
- Within 60 days after a material change to the notice
- At least once every three years in compliance with the HIPAA Privacy Rule.
Cookies and Cart Tracking: Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Microsoft.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
How We Use Your Personal Information We may use your personal information for purposes including but not limited to:
- Providing Products and Services: Processing payments, fulfilling orders, account management, and improving user experience.
- Marketing and Advertising: Sending promotional communications via email, SMS, or postal mail. (Note your customer data will not be shared with third parties for marketing purposes).
- Security and Fraud Prevention: Detecting and mitigating fraudulent activities.
- Communicating with You and Service Improvement: Providing customer support and improving our services.
Text Messaging (SMS/MMS) and Mobile Privacy
Health Evolve Technologies, LLC (“Health Evolve,” “we,” “us,” or “our”), including our Lauren by Health Evolve programs, offers optional text messaging communications.
Consent and message types. With your consent, we may send text messages related to the programs you select, including enrollment support, appointment reminders, service notifications, and customer support. If you separately opt in to marketing messages, we may also send news, event invitations, and promotional information about Health Evolve and Lauren. Messages may be sent using automated technology. Providing your telephone number or using our services does not, by itself, constitute consent to receive marketing text messages. Consent to marketing text messages is not a condition of purchasing products or services.
Information we collect and use. When you participate in our text messaging programs, we may collect your mobile telephone number, communication preferences, consent and opt-out records, message content, and delivery or interaction information. We use this information to administer the messaging program, respond to requests, maintain consent records, and comply with applicable requirements.
Mobile information and sharing. We do not sell, rent, or share mobile telephone numbers or other mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are not shared with third parties for their independent use. We may provide information to service providers that help operate and deliver our messaging programs, solely to perform those services on our behalf and subject to appropriate confidentiality and use restrictions. We may also disclose information when required by law. Any broader information-sharing provisions elsewhere in this Privacy Policy are subject to these restrictions.
Message frequency and charges. Message frequency varies based on the program and your interactions with us. Message and data rates may apply, depending on your mobile carrier and plan.
Your choices. You may opt out at any time by replying STOP to a text message. You may also request to stop receiving text messages by contacting info@healthevolve.co. We honor other clear requests to withdraw consent. After opting out, you may receive one final message confirming your request. No further messages will be sent through the messaging program unless you opt in again.
Help. Reply HELP for assistance or contact info@healthevolve.co.
Security and retention. We use reasonable safeguards to protect messaging information, but ordinary text messages are not guaranteed to be secure. Please do not send sensitive medical information through SMS. We retain messaging information and consent records as necessary to operate the program, honor your preferences, and meet applicable legal obligations.
How We Disclose Personal Information We may disclose personal information under the following circumstances:
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners for advertising and promotional purposes.
- To comply with legal obligations such as responding to subpoenas, enforcing terms of service, or protecting our users’ rights.
Your Rights Depending on where you live, you may have the right to:
- Access/Know the personal information we have about you.
- Delete your personal information.
- Correct inaccurate personal information.
- Opt-out of targeted advertising and marketing communications.
- Restrict processing of personal information.
- Withdraw consent where applicable.
Note that Health Evolve will not do the following:
- Not share your customer data with third parties for marketing purposes; and
- Not share your mobile opt-in information with any third party;
Children’s Data Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Security and Retention of Your Information We implement security measures to protect your personal information. However, no system is completely secure. We retain information as long as necessary for our business needs or legal compliance.
Contact Us For any privacy-related questions or to exercise your rights, please contact us at:
- Email: info@healthevolve.co
- Mailing Address: 9600 Two Notch Road, Suite 5, Columbia, SC 29223
This Privacy Policy is effective as of October 5, 2026
